Embassy software for service guides, appointments and tracked requests.
For embassies, consulates and public offices: a guide for each service, appointments booked online, requests opened online and tracked by staff, community registration and news, in the languages your public reads, all run from one admin panel.
What slows teams down
People call or come in to ask which documents a service needs.
What we build: A clear guide for each service, in every language you serve
Appointments are arranged by phone and email, and the queue builds at the counter.
What we build: Appointments booked online
Requests arrive by email and post, and nobody can say quickly where one stands.
What we build: Requests opened online with a reference and tracked by staff step by step
Community details, news and events sit in separate lists and posts.
What we build: Community registration, news and events, run from one admin panel
Also built for this sector
- Pages in several languages, right to left where needed
Where it already runs
Questions
Can it run in several languages?
Yes. The platform we built for the Embassy of the Sudan in Berlin runs in English, Arabic and German, with Arabic right to left.
How do staff keep track of requests?
Each request opened online gets a reference. Staff move it through its steps in the admin panel, so the whole team can see where it stands.
Who updates the service guides?
Your staff, from the same admin panel that runs appointments, requests and news.
Tell us how your organisation works
We reply with the first step worth changing, and whether one of our products or a custom build fits better.
Book a free process check