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AI assistant on your own knowledge

Staff and customers ask in Arabic or English and get an answer from your own documents, with the source shown.

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ZoolAdvisor
Where it already runs
Connects to
  • Website chat
  • WhatsApp Business
  • Google Workspace
  • Microsoft 365
The services behind it

The problem

Your team answers the same questions every day, and the answers sit in files nobody can find quickly.

Today

  1. A customer asks on WhatsApp about a policy or a price list
  2. Someone searches folders or asks a colleague
  3. The answer arrives hours later, and not always the same answer

With the solution

  1. The question arrives on your website or on WhatsApp
  2. The assistant answers from your approved documents and shows the source
  3. Anything it cannot answer goes to a person, with the question summarised

What’s included

  • Set-up on your documents: policies, manuals, catalogues and FAQs
  • Website chat and, where you use it, WhatsApp Business
  • Arabic and English, including mixed messages
  • A hand-over to your team when the assistant has no source

How it starts

  1. You share twenty real questions and the documents that answer them
  2. We build the assistant and test it against those questions with you
  3. It goes live for one team or one channel first, then wider
How every project runs
What happens when the assistant does not know?

It says so and passes the question to a person. It does not guess, and every answer names the document it came from.

Can it answer on WhatsApp?

Yes, through the WhatsApp Business Platform, next to your website chat. You keep the number and the conversation history.

Who keeps the documents up to date?

Your team does, in the place you already keep them. The assistant reads the current version, and we set up how new files reach it.

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Tell us how the work runs today. We reply with the first step worth changing.

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