All solutions
AI at work
AI assistant on your own knowledge
Staff and customers ask in Arabic or English and get an answer from your own documents, with the source shown.
Today / With the solution
Today
- 1A customer asks on WhatsApp about a policy or a price list
- 2Someone searches folders or asks a colleague
- 3The answer arrives hours later, and not always the same answer
With the solution
- 1The question arrives on your website or on WhatsApp
- 2The assistant answers from your approved documents and shows the source
- 3Anything it cannot answer goes to a person, with the question summarised
What’s included
- Set-up on your documents: policies, manuals, catalogues and FAQs
- Website chat and, where you use it, WhatsApp Business
- Arabic and English, including mixed messages
- A hand-over to your team when the assistant has no source
Connects to
- Website chat
- WhatsApp Business
- Google Workspace
- Microsoft 365
How it starts
- 01You share twenty real questions and the documents that answer them
- 02We build the assistant and test it against those questions with you
- 03It goes live for one team or one channel first, then wider
The services behind it
Questions
How people stay in control of AIGuidesAnswering customers on WhatsApp automatically: what it takesGuidesAn AI assistant in Arabic: what to test before you launchGuidesPersonal data in AI projects: what to check in Saudi Arabia and the UAEWhat happens when the assistant does not know?
It says so and passes the question to a person. It does not guess, and every answer names the document it came from.
Can it answer on WhatsApp?
Yes, through the WhatsApp Business Platform, next to your website chat. You keep the number and the conversation history.
Who keeps the documents up to date?
Your team does, in the place you already keep them. The assistant reads the current version, and we set up how new files reach it.
Book a free process check
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